Receptionist (Mandarin Speaker)
Receptionist (Mandarin Speaker)
Non-Executive
Responsibilities:
- Greet and welcome clients with a friendly, professional attitude.
- Manage appointment bookings and scheduling via phone, WhatsApp, and walk-ins.
- Handle client inquiries and provide basic information about services and pricing.
- Maintain accurate client records and update system databases.
- Process payments and issue receipts accurately.
- Assist physiotherapists in coordinating daily schedules.
- Manage front desk cleanliness and ensure a welcoming environment.
- Handle calls, emails, and messages promptly and courteously.
- Support administrative tasks such as filing, stock monitoring, and documentation.
- Ensure smooth daily operation of the clinic with teamwork and efficiency.
Requirements:
- Minimum SPM or Diploma in Business Administration, Customer Service, or related field.
- Prior experience in front desk, customer service, or clinic environment is an advantage.
- Good communication skills in English, Bahasa Malaysia & Mandarin.
- Friendly, polite, and well-groomed with a positive attitude.
- Able to multitask, manage time well, and work under minimal supervision.
- Basic computer skills (Microsoft Office, Google Workspace, scheduling software).
- Strong sense of responsibility and attention to detail.
Qualification:
-
Job Details
Job Specialization:
Customer Service
Job Location:
Kuala Lumpur
Employment Type:
Full-Time
Age Range of Candidate:
-
Years of Experience:
0
Monthly Salary:
MYR2500 - MYR3500
